Welcome to our worldwide travel agent page!
All of our products are available to travel agents worldwide and we welcome bookings from our industry partners. We are also an official Hurtigruten Sales Representative and Agent worldwide and sell all Hurtigruten products. Please call one of our offices in Norwegian or Australian to speak to our Scandinavian staff for any agent queries and bookings.
50 Degrees North is independently owned and operated from offices in Lillehammer, Norway and Melbourne, Australia. We are a fully registered company in each country and follow all industry regulations set forth by each government.
50 Degrees North Pty Ltd is full participant of the AFTA Travel Accreditation Scheme (ATAS) with ATAS Accreditation number; A10454. We are a Virtuoso preferred supplier and CATO Registered Operator TO1112.
50 Degrees North Groups Department:
We cater for group travel, whether large or small. We have a dedicated team of group & events specialists, who can coordinate all aspects of group travel and local land arrangements such as accommodation, transfers, inventive dinners and activities.
We understand that every group is different and can customise packages to suit your interests and requirements according to the travel purpose. Our itineraries are competitively priced, given our strong relationship with our local suppliers and preferred rates with airlines, hotels and transport suppliers.
Furthermore, our 24-hour, 7 day a week emergency support service combined with Scandinavian representation provides peace of mind and timely assistance for our travellers.
50 Degrees North provides personalised service and will go the extra mile to ensure the seamless delivery and coordination of your journey.
Some commonly asked questions:
How do we book a 50 Degrees North package?
You can email us onor simply give us a call on (Australia) 1300 422 821 or (Norway) +47 90983551.
Or you can click the 'Book tour' on any of the tour pages on our website and complete the booking form. We will then get straight to work confirming your booking.
How do we pay you?
Payment is accepted by eNett or bank transfer only. Bank details are listed on our invoices, which you receive when payment is required.
How much deposit do you need and when is full payment due?
Typically, a deposit of 20% is required unless it’s in very busy times (Christmas bookings) or voyages to the Arctic region where a deposit of 25-30% is required. Full payment is due no later than 70 days before departure, 90 days if you have a Arctic Expedition Voyage in the trip.
Do you pay commission?
Yes we do, contact us for more details.
Do you offer wholesale airfares?
We sell Emirates and Finnair. And, if you need help with flight options between small towns in our region, feel free to call for advice.
Are flights included on your trips?
Yes, sometimes. We try to make this as clear as possible under the 'Trip Details' tab online and inclusions header in our brochure. However, if you are unsure please check with us.
When do I get my documents?
We issue documents 30 days before the date of first service. If you need them earlier than that, please give us as much notice a possible and we’ll do our best to accommodate your request.
My clients are not interested in a 'tour', can you custom make an itinerary?
No problem, all our staff are of Scandinavian background with many years of experience in the industry. A great network of partners in our region means that there are very few things we can’t do. Over the years, we have organised weddings, skiing trips and food tours, just to name a few of the ‘out of the ordinary trips’ we’ve organised.
Do you book hotels only?
Generally, yes. However, when it comes to last minute bookings for a few nights, you are normally better off using one of the many specialist sites out there.
I appreciate that you need a booking form completed, but will you contact my client directly?
No. They are your relationships and we are grateful for the hard work you put in. In an emergency situation out of business hours, we may have to contact your client directly (such as last minute boat cancellations etc.), but you will always be kept in the loop.
Where can I find your booking form and terms & conditions?
In the greyish black navigation bar at bottom, under ‘Booking’. No need to print the booking form, just complete and submit and this generates straight to our reservations team.
Do you have sales reps that can come and see me?
We most definitely do. Please contact us if you’d like a visit.
Can I read some Travel Agent feedback and reviews?
Of course - and check out our Testimonial page as well.
"Thank you for assisting me with recent bookings to Scandinavia. Your knowledge has been a terrific learning skill for myself in a region I am not that familiar with. Also your patience with clients who change their minds has been a wonderful thing. I have no hesitation in recommending you and your company to individual travellers and also travel agents alike. Again thank you for everything."
Lilly Siegel - Toorak Travel -Toorak, Melbourne
"This is a very belated note to thank you for your advice and the arrangements you booked for my travel within Scandinavia in August/September last year. The accommodation you booked for us was all of an excellent standard in their respective classes and always well located. Your advice about using self-drive to get between Trondheim and Bergen and the use of car ferry services and Express Boat etc was spot on and we are very grateful for the contribution you made to an excellent holiday.
Given my experience, I have no hesitation in recommending Fifty Degrees North to colleagues, friends and family."
Barry Mayo - House of Travel.
Group Departure to Greenland, Iceland & Faroe Islands, July 2016
"Fifty Degrees North, a travel company based in Melbourne with an office in Norway, acted on behalf of WEA in making all local arrangements in the four countries visited. From my first contact with the owner and manager, Tietse Stelma, in designing the tour, all requests for information were answered promptly and efficiently. In all my subsequent dealings, I found the staff very professional.
Having a base in Scandinavia in a similar time zone to our travel where contact could be easily made and assistance given was extremely helpful in the case of missing luggage for one of our group. It was a great reassurance to have Satu’s assistance and without it the luggage is unlikely to have been located so soon. Similarly, it was reassuring that Alice in Melbourne was keeping oversight from afar. I strongly recommend Fifty Degrees North for future tours to these parts."
Jonathan Anderson, July 2016, WEA Adelaide